This information will govern all the relationships between CarpetLiving.com with tax code 11216860152 whose registered office is in via Cellini Benvenuto 1, 20129 Milan (Italy), and the requesting Customer, during the registration and contact process.

Data controllers within the Group may change from time to time based on developments in the Group’s operations.

This page is intended to describe how the site is managed in relation to the processing of personal data of visitors who consult it. This is an information note also pursuant to art. 13 of the legislative decree n. 196/2003 – Code regarding the protection of personal data to those who connect to our website (hereinafter referred to as “Website”) by accessing the web services electronically. The information is provided for the Website and not for other websites that may be consulted by the user through links.

The information is also based on the Directive 2009/136 / EC, which introduced new rules on cookies, and the Recommendation no. 2/2001 adopted by the European authorities for the protection of personal data to identify certain minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that the data controllers must provide users when they connect to web pages, regardless of the purpose of the link.

As part of our day-to-day business, we need to collect personal data from our current and potential customers to meet their needs with respect to a range of services and to provide them with information about our services. Customer privacy is important to us. Our policy is to respect the confidentiality of information and the privacy of individuals. This information outlines how we manage the personal data provided by customers or third parties in relation to our provision of services, or that we collect during the use that customers make of our services and/or our websites. The information also describes the rights of customers regarding our processing of their personal data. Our privacy policy will be periodically revised and modified taking into account the new obligations, technological evolution, and changes made to our operating practices, in order to keep it constantly updated in a constantly evolving environment. Any personal data held by us will be governed by our most recent privacy policy. Any reference to “us”, “our”, “our” in this privacy policy is a reference to our company as required by the context unless otherwise specified. Likewise, any reference to “You” or “Your” in this privacy statement is a reference to any of our current or potential customers as required by the context unless otherwise specified.

In cases where our use of your personal data requires your consent, such consent will be provided based on the context, through contact forms, registration forms. Since we rely on your consent as a legal basis for the processing of your personal data, you have the right to withdraw this consent at any time by contacting us using the contact details indicated in this privacy statement.

We always take appropriate technical and organizational measures to ensure the security of your information. In particular, we train personnel responsible for managing personal data to respect the confidentiality of customer data and the privacy of individuals. We deal with privacy violations very seriously and we adopt strict disciplinary measures, including, where necessary, dismissal. We have appointed an Information Security Manager to ensure that our personal data management complies with this privacy statement and applicable legislation.

The protection of the privacy of Customer data is important for us, whether the Customer interacts with us in person, on the phone, by mail, on the internet or through other electronic means. The personal data provided are treated with the utmost confidentiality, they are stored in a computerized storage system protected, in hard copy or by other means of registration. Specific measures are taken against the abuse, loss, unauthorized access, manipulation or disclosure of personal data. At the moment when such personal data will no longer be considered necessary, we will remove any detail that may lead to the identification of the Customer or we will destroy the archived documents.

However, we may need to keep archives for a significant period of time. If we store personal data in the form of recorded communication, by telephone, electronically, in person or otherwise, such data will be retained in accordance with applicable local law for a period of 5 or 10 years after the conclusion of our business relationship with You. If you have chosen not to receive marketing communications, we will keep your email address on our exclusion list in order to respect your dissent to receive such communications.

We may transfer your personal data outside the European Economic Area to other Group companies, as well as to other processing companies that operate on our behalf (“Assignees”). To the extent that we transfer your information outside the European Economic Area, we will ensure that the transfer is legitimate and that appropriate security provisions are adopted. In order to transfer personal data to third parties in territories that do not have adequacy verification by the competent authority and applicable regulations, we conclude with the assignee agreements that guarantee appropriate and adequate safeguards on the basis of standard contractual conditions adopted by the European Commission.

Most Internet browsers are initially set up to accept cookies automatically. The user can change these settings to block cookies or to warn that cookies are sent to the user’s device. There are various ways to manage cookies. The user can refer to the instruction manual or to the help screen of his browser to find out how to adjust or change the settings of his browser.

In the case of different devices (for example computers, smartphones, tablets, etc.), the user must ensure that each browser on each device is adjusted to reflect their preferences regarding cookies.

If you want to delete the cookies installed in the appropriate folder of the browser used, each of them has its own special mode, illustrated at the links below.

Microsoft Windows Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies

Mozilla Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Apple Safari: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

In case of doubts regarding any aspect of our privacy policies, you may lodge a complaint. The complaint will be reviewed promptly.